Integrated Family Services

Integrated Family Services offers mental health services for families in Eastern North Carolina. It has the vision of offering the most comprehensive mental health diagnosis. therapy and care management. It works in support of a normal, safe, and healthy life for all families. The organization seeks to coordinate, monitor, and provide comprehensive mental health services. 

These services promote dignity, respect, and empowerment to all involved and it is driven by the following values;

  • Integrity
  • Teamwork
  • Diversity
  • Commitment to excellence
  • Service



Integrated Family Services works with a number of licensed professionals. There are many clinicians available at the organization. They specialize in providing the best care and experience required.

Some of the licensed clinicians include;

  • Anthony J. Manley Rook
  • Dr. Kim A. Reynolds
  • Dr. Rick Ellis
  • Mona Townes
  • Kenyada Maye
  • Sherri Langley

Open-Access Clinic

The organization provides outpatient therapy services. These do not require an appointment. The open-access clinic is open at the following times;

  • Mondays: 12pm to 5pm
  • Tuesday to Friday: 8 am to 12 pm

You can walk in for comprehensive clinical assessments and follow up appointments.

The clinic allows you to get treatment when you feel ready. There is a “therapist of the day” available. A licensed clinician is identified and briefed for follow up sessions. The schedule is available on the organization’s website.

What to expect from the open-access clinic?

1. Check in with the receptionist. Meet the Referral Coordinator for basic questions. Questions include your type of insurance and the purpose of your visit.

2. See a licensed therapist to complete a clinical assessment. Answer questions about symptoms and behaviors you experience. Give information about previous mental health treatment.

3. The therapist develops a treatment plan with you. Discuss the recommended treatment.

4. Follow up. The therapist will recommend when they would like to see you next. You will get a calendar with the therapist of the day on it. If there is a need for psychiatric evaluation, the staff will help you make the appointment.

Model Of Service Delivery

Individuals with mental and behavioral issues face daily challenges in their lives. They need to be linked with mental health practitioners. Integrated Family Services provides a system that supports a normal and safe environment. The model focuses on four main features:

1. Help-Giver Characteristics; the staff are proactive and competent. They work to build on family strengths and emphasize solutions to family problems. They also promote active client participation in resource mobilization.

2. Community Support Functions; IFS creates opportunities for families to become capable and competent. It uses enabling experiences that support and strengthen family functioning.

3. Resource Mobilization; It specifies needs and mobilizing resources to meet those needs. It also plays a major decision-making role on family goals and courses of action. These are made to attain desired outcomes.

4. Family Empowerment; IFS uses community support functions to enhance self-sufficiency and self-esteem. It also promotes self-attributions on the ability to provide a sense of control.

Connections Crisis Program

The Connections Crisis Program recognizes gaps in communities. Many children find themselves in crisis due to various factors. These include; a lack of coping skills and limited knowledge of what can help them. The crisis team serves as an alternative to hospitalization and placement disruptions. It offers a range of community treatment services.

Crisis Chat Service

Integrated Family Services has expanded service range to include Crisis Chat. The crisis team is available to provide online emotional support and crisis intervention. It also provides suicide prevention services to individuals who visit the center. All crisis chat specialists are trained in crisis intervention.

Callers are assured of confidentiality and securities. All your communications are securely encrypted from your computer to the organization’s.

Foster Care

Thousands of children enter the foster care system each year. Integrated Family Services seeks families to be Foster Parents and Therapeutic Foster Parents. Therapeutic foster children often require a higher level of child care. They need more intensive therapy (medical or psychological). They also need more tutoring or other educational aid. Therapeutic foster care offers support to assist children with trauma. It also helps with abuse, neglect and dysfunctional lives.

Mobile Crisis Team

Mobile crisis services involve all support, services, and treatment necessary to provide care. This care involves integrated crisis response, crisis stabilization interventions, and crisis prevention activities. The mobile crisis team provides psychiatric in-home care to all. The services are available 24 hours a day for 7 days a week. Mobile crisis services are provided at any location in the community. This reduces barriers to service delivery. Some of the services provided by the mobile crisis team include;

· Suicidal or depressed persons

· Persons with homicidal ideations

· Domestic violence program

· Emergency petitions situations

· Family education

· Delusional and psychotic persons

· Death notification and support

· Links to Mental Health services

· Family and Marital conflicts


There are a number of training seminars and programs available at the organization. Integrated Family Services offers these services in their facilities. Available programs include;

1. Youth Mental Health First Aid

2. Mental Health First Aid

3. The Truth about Drugs

4. Mobile Crisis Management (MCM)

5. Mobile Crisis Management and Crisis Intervention Team (CIT): A Partnership

6. Suicide Awareness and Intervention for Crisis Intervention Teams (CIT)

7. Stigma Hurts, Awareness Heals

8. Managing Challenging Behaviors in the Classroom

9. Stand Up to Stop Bullying

10. Suicide Prevention Among LGBTQ (Lesbian, Gay, Bisexual, Transgender and Questioning) Youth

11. Elements of Crisis Intervention, Prevention, and Planning

Servicing All In The Community

The Integrated Family Services offers a team of talented and knowledgeable staff. They work together to assist the people in our communities. Those in need are individuals who are facing significant challenges. Issues are often related to substance use, mental illness, and developmental disabilities. IFS ensures that these individuals have access to these services. It also provides the support they need to succeed.