Fayetteville Manor is an assisted living facility located at 231 Treetop Dr, Fayetteville, NC 28311. With a rating of 3.3 stars, this facility aims to provide care and support for seniors in a safe and comfortable environment.
The staff at Fayetteville Manor is known for being friendly and helpful, according to several reviews. Visitors have praised the facility for its welcoming atmosphere and the caring nature of the employees. They have also mentioned the staff's patience in addressing any concerns or questions, ensuring that residents and their families feel heard and supported.
One reviewer specifically mentioned the activity room at Fayetteville Manor, where residents can engage in various social and recreational activities. They enjoyed spending time there with their loved one, highlighting the presence of Phylis and the other staff members who made the experience joyful and filled with laughter. The facility encourages a lively and engaging environment to promote a positive and enjoyable experience for its residents.
Another positive aspect mentioned in the reviews is the flexibility and freedom given to residents and their families. Families appreciate that they can come and go as they please, taking their loved ones for shopping trips, meetings, or even a simple visit to McDonald's for ice cream. This level of independence allows residents to maintain a sense of normalcy and experience a fulfilling life while being supported by the staff.
While there are positive reviews, it is important to mention the negative feedback received as well. One reviewer expressed concern about the treatment of residents, stating that they witnessed patients being abused and employees hitting the elderly. However, it should be noted that this review is not substantiated and may not accurately represent the overall care provided at Fayetteville Manor.
In terms of COVID-19 precautions, reviewers have mentioned that the facility is taking great care of their residents, implementing safety measures to protect them from the virus. This is especially crucial during these challenging times, when vulnerable individuals need extra protection.
However, there have been some negative experiences regarding end-of-life care at Fayetteville Manor. One reviewer shared their disappointment when they were not allowed to say goodbye to their loved one who was about to pass away. The nurse in charge was unhelpful and refused to discuss the matter, adding to the family's distress. It is essential for the facility to address such situations with compassion and empathy, ensuring that families can grieve and have closure during difficult times.
Overall, Fayetteville Manor strives to provide a safe and caring environment for seniors in the Fayetteville area. With an emphasis on friendly staff, flexible visitation policies, and engaging activities, the facility aims to enhance the quality of life for its residents. It is crucial for families to communicate their expectations and concerns with the staff to ensure a positive and comfortable experience for their loved ones.