North Carolina State Veterans Home in Fayetteville is a nursing home and veterans center located at 214 Cochran Ave, Fayetteville, North Carolina. The facility has received a rating of 4.3 based on several customer reviews.
One reviewer, Carole Ricks, had a positive experience with the facility when their uncle was in hospice care. They appreciated the empathetic and kind nature of the staff, who provided dignified and respectful care. Carole expressed gratitude towards the facility for organizing a touching tribute after their uncle's passing.
On the other hand, Lisa Spell had a negative experience and gave the facility a zero-star rating. They criticized the administration and staff, describing them as heartless, unprofessional, and uncaring. Lisa questioned how they could sleep at night knowing they mistreated the veterans who fought for their freedom. While the reviewer mentioned "Pruitt," it is unclear how this entity relates to the facility.
Another reviewer, Henry Davis, cautioned against working at the facility, claiming that racial slurs were used towards employees and expressing concerns about staff following CDC guidelines during the COVID-19 pandemic. However, it's important to note that experiences can vary depending on individual circumstances.
Joyce Ellis had a positive impression of the facility, highlighting its cleanliness as the most sanitized facility they had visited. They thanked the staff for taking care of their loved ones.
Sylvia Bowen expressed satisfaction with the staff and their helpfulness. They were pleased with the level of care provided to their father-in-law.
Paige Flores mentioned that the facility took good care of their father, expressing gratitude towards the doctors, nurses, and social workers who facilitated family communication through technology.
Madelaine Hill praised the facility's cleanliness and the professionalism and courtesy of the staff. They mentioned that the activities organized by the facility brought happiness to their father.
Jennifer House simply mentioned "quality of care" without providing further details, but gave the facility a positive rating.
Although some reviewers left blank comments or only mentioned unrelated events like BINGO hosted by the American Legion, these reviews offer a glimpse into the patient care and overall experience provided by the North Carolina State Veterans Home in Fayetteville.
From the reviews, it's apparent that the facility is dedicated to providing dignified and respectful care to its residents. The positive comments mention the cleanliness of the facility, the helpfulness of the staff, and the efforts made to facilitate communication with family members. However, there are also a few negative reviews that criticize the administration and staff for unprofessional behavior and alleged mistreatment of employees.
With its location in Fayetteville, North Carolina, the North Carolina State Veterans Home serves as a dedicated nursing home and veterans center to provide care and support to the esteemed veterans of the state. The facility strives to uphold the values of dignity, respect, and compassion towards its residents.