Showcase Restoration is a leading water damage restoration, building restoration, fire damage restoration, and construction company located at 125 Drake St, Fayetteville, NC 28301. With a rating of 4.4, this business has built a reputation for delivering high-quality services and exceptional customer satisfaction.
When it comes to water damage restoration, Showcase Restoration goes above and beyond to ensure that customers are completely satisfied. The team pays attention to even the smallest detail to make sure that the job is done right. Customers have praised the company for their responsiveness and willingness to address any concerns promptly. Their project manager, Mike, is particularly highlighted for his pleasant demeanor and exceptional customer service.
In the case of fire damage restoration, Showcase Restoration has proven to be efficient and skilled at repairing and restoring affected areas. Customers have expressed their extreme satisfaction with the company's quick response and the quality of the repairs. Justin, the project manager, is commended for his excellent communication and ability to stay on top of the project. Fidel and his team are lauded for their hard work and delivering quality results.
The company also offers building restoration services and has been highly recommended by satisfied customers. The team at Showcase Restoration is described as professional, knowledgeable, and skilled. Customers appreciate the repairs and replacements done to their homes, which were completed to their utmost satisfaction. Mike White, the project manager, and the crews involved in water mitigation, plumbing, and repairs/replacements are praised for their outstanding work.
In addition to their restoration services, Showcase Restoration also offers roofing services. While no specific reviews were provided for the roofing services, customers can expect the same level of professionalism and quality of work that this business is known for.
Showcase Restoration has also received positive reviews for their excellent customer relations and professionalism. Customers have appreciated the quick and efficient service provided by the team, leaving their houses in better condition than they were before. The company is praised for their exceptional communication and personable nature, making the restoration process an easy and stress-free experience.
However, one negative review raises concerns about the company's customer relations. The customer claims that there were issues with the estimator not properly assessing the repair needs and the project manager lacking confidence in his role. They also highlight a lack of communication and follow-up after the repairs were completed. While this is just one customer's experience, it is important to consider all perspectives.
Overall, Showcase Restoration is a reliable and professional business that excels in providing water damage restoration, building restoration, fire damage restoration, and construction services. Their dedication to customer satisfaction, attention to detail, and skilled workforce make them a top choice for restoration and construction needs. With their expertise and commitment to quality, Showcase Restoration has become a trusted name in the industry.
