Venturi Restoration is a highly recommendable fire damage restoration service located in Fayetteville, NC. With a rating of 4.6, this company is known for its exceptional customer service and knowledgeable, courteous, and professional employees.
One satisfied customer, Paulette Richardson, expresses their gratitude for Venturi Restoration's service. They mention that the repairs were completed promptly and commend Jose for his sociable and friendly personality. This positive feedback reflects the company's commitment to delivering excellent results and ensuring customer satisfaction.
Another customer, Ashly Brueckner, praises the mitigation crew of Venturi Restoration, specifically mentioning Kelvin, James, Keith, and Angie. This crew is described as professional, polite, and focused on safety, which is crucial when working with young families. The reviewer highly recommends this crew and company to anyone in need of fire damage restoration.
However, not all reviews are positive. One reviewer, Michael Hunter, has a negative experience with the company. They mention issues with the subcontractors' workmanship and lack of attention to detail. The reviewer highlights problems with painters not wearing booties, laying down drop cloths, or using painter's tape, resulting in unprofessional and messy paintwork. Additionally, the reviewer cites damage to property, uneven tile work, and unresolved issues that have persisted for several months. This review serves as a reminder that every customer's experience may vary, and it's important to address any concerns promptly.
Despite the negative review, the majority of customers have had positive experiences with Venturi Restoration. Monique Smith highly recommends the company to friends and family without hesitation, appreciating the promptness and professionalism of the employees. Tim Meier also commends the responsiveness of the team, highlighting their ability to complete the repair within a week. Debbie Nixon expresses satisfaction with the exceptional service provided by Keith, James, Nikki, and Mel, mentioning their professionalism, knowledge, and patience in answering questions.
Samuel James, a member of Venturi Restoration's crew, receives praise from Tasha Ellis for being professional and understanding. This positive feedback highlights the company's commitment to hiring skilled and empathetic employees.
Overall, Venturi Restoration is known for its prompt and professional response to fire damage restoration needs. With satisfied customers praising their exceptional service, knowledge, and professionalism, Venturi Restoration has built a reputation as a reliable and reliable fire damage restoration service in Fayetteville, NC. They have demonstrated their ability to deliver quality results and handle insurance claims effectively, providing homeowners with peace of mind during the restoration process. For those in need of fire damage restoration services, Venturi Restoration comes highly recommended in the Fayetteville area.