Visiting Angels is a renowned home health care service located at 2929 Breezewood Ave STE 201, Fayetteville, NC 28303. With a rating of 4.5 stars, this business is highly regarded by its clients for its exceptional caregiving services and commitment to providing compassionate care to seniors and individuals in need.
One client, Suzanne Maness, expressed disappointment in the service she received for her mother with dementia. She mentioned that a caregiver was supposed to stay with her mother for 3 hours but left within the first hour after her mother said she didn't need the caregiver. Suzanne also mentioned that her sister left messages for the supervisor but received no response, noting the unprofessionalism of the situation. Despite this isolated experience, the majority of reviews for Visiting Angels are positive.
Em C and Lynn Smith both praised the staff and caregivers at Visiting Angels for taking good care of their loved ones. Lynn Smith specifically mentioned that her father receives care from two special ladies who treat him exceptionally well. These positive experiences highlight the dedication and quality of care provided by the caregivers at Visiting Angels.
Another aspect of Visiting Angels that receives high praise is their meal service. Cadence Psalms raved about Angel's Kitchen, a part of Visiting Angels, stating that the food is delicious and always delivered on time with excellent customer service. This positive feedback emphasizes the attention to detail and customer satisfaction provided by the business.
However, there are a few reviews that mention issues with communication and scheduling. Carol shared her experience of a lack of communication and follow-through, having different aides for each visit and one aide showing up late and not interacting with the client. Margie S. also mentioned a few scheduling issues, with aides showing up when not needed. Despite these minor challenges, the overall consensus is still highly positive.
Multiple reviewers spoke highly of the management and caregivers at Visiting Angels. TLJoseph expressed immense gratitude for Visiting Angels, stating that they made it possible to care for their mother-in-law with dementia and pancreatic cancer. The reviewer mentioned that they received companionship and eventually 24-hour care, even fulfilling their mother-in-law's last wish to revisit her hometown. This heartfelt review showcases the dedication, compassion, and flexibility of Visiting Angels in providing personalized care.
Dhred Marshall also highly recommended Visiting Angels for their exceptional care and professionalism. The reviewer mentioned that they have tried other services but found Visiting Angels to be in a league of their own, always providing exactly what they need.
Visiting Angels is also praised for its integrity and passion for caregiving. Christopher Gore and Jeff Lay both commended the owner, Matt Gore, and the Visiting Angels team for their unparalleled service and compassion. They highly recommended Visiting Angels to anyone in need of care for their elderly loved ones.
Lastly, Dianne Jones, Shereasa Hamilton, Joi Falana, Donisha McNeill, and Tineshia Lord all expressed positive sentiments about working with Visiting Angels. They mentioned that the office environment is calm and respectful, and the staff is supportive and appreciative of their employees. This positive feedback from employees further reinforces the professionalism and commitment of Visiting Angels.
In conclusion, Visiting Angels is a highly regarded home health care service in Fayetteville, NC. With a focus on compassionate care, skilled caregivers, and excellent customer service, Visiting Angels provides personalized care to seniors and individuals in need. Despite a few minor issues, the majority of reviews highlight the exceptional care provided by the Visiting Angels team, making them a highly recommended choice for anyone in need of home health care services.