Woodlands Nursing & Rehabilitation Center is a comprehensive healthcare facility located at 400 Pelt Dr in Fayetteville, NC. This center provides a range of services including assisted living, nursing home care, home health care, hospice, and rehabilitation services.
The staff at Woodlands Nursing & Rehabilitation Center is known for their compassion and dedication to their patients. They strive to provide the best possible care for their residents, whether it be assisting with daily tasks or providing rehabilitation therapy. The weekend and night crew, in particular, has been highly praised by families for their exceptional care and compassion.
One reviewer recounts their positive experience with the staff at Woodlands Nursing & Rehabilitation Center. They express their gratitude for the care and rehab services provided to their mother. The reviewer states that since arriving at Woodlands, their mother's attitude has improved and she now sees a future outside of a facility. The staff is described as caring, compassionate, and honest in their communication with the family.
While there are positive experiences shared, there are also some negative reviews that highlight areas of improvement. One reviewer mentions a concerning incident where their loved one did not receive the necessary medication, resulting in serious health complications. Another reviewer expresses frustration with the lack of communication and refusal to provide information to the designated healthcare surrogate. These incidents illustrate the importance of effective communication and adherence to protocols within the facility.
Other complaints include issues with management, such as giving away a patient's bed without proper authorization and the alleged theft of personal belongings. These incidents raise concerns about the facility's organization and handling of personal items.
Despite these negative experiences, there are also reviews that express gratitude for the care provided by specific staff members. The physical therapists and other caregivers are praised for their love and kindness towards patients. This highlights the dedication of certain individuals within the facility who go above and beyond to provide excellent care.
In summary, Woodlands Nursing & Rehabilitation Center is a comprehensive healthcare facility offering a range of services for patients in need of assisted living, nursing home care, rehabilitation, and more. While there have been some negative experiences reported, there are also positive reviews highlighting compassionate and dedicated staff members. The facility should focus on improving communication, adhering to protocols, and addressing issues with management to ensure the best possible care for their residents.